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Salesforce Sales-Admn-202 Exam Syllabus Topics:

Topic Details
Topic 1
  • Quote Templates: This section of the exam measures skills of Salesforce Consultants and covers setting up Quote Templates that align with business requirements. It involves configuring layouts and components to generate professional quotes.
Topic 2
  • Approvals: This section of the exam measures skills of Salesforce Consultants and covers selecting and setting up native or Advanced Approvals. It ensures that approval processes meet business needs and align with quoting workflows.
Topic 3
  • Product Selection: This section of the exam measures skills of Salesforce Administrators and covers enabling product selection through tools like Search Filters, field sets, and Custom Actions. It ensures that users can easily find and configure products to match business needs.
Topic 4
  • Orders, Contracts, Amendments, and Renewals: This section of the exam measures skills of Salesforce Consultants and covers understanding the data required for generating Orders and Contracts. It also involves creating renewal and amendment quotes, and deciding when to use Orders, Contracts, Subscriptions, and Assets to satisfy customer and business processes.
Topic 5
  • Products: This section of the exam measures skills of Salesforce Administrators and covers setting up Products, Price Books, and Price Book Entries. It evaluates understanding of how the product catalog impacts CPQ data flow and the overall quoting process.
Topic 6
  • Pricing: This section of the exam measures skills of Salesforce Administrators and covers choosing and applying the right pricing strategies such as Discount Schedules, Block Prices, Contracted Prices, subscription models, and percent-of-total. It also includes determining the expected outcomes of different pricing methods.

Salesforce Certified CPQ Administrator Sample Questions (Q91-Q96):

NEW QUESTION # 91
Universal Containers wants to have quantity requirements for certain Product options in a bundle. The Product Option's quantity must be multiplied by the quantity of the bundle product. How should the Admin set this up in the bundle to meet the requirement?

  • A. Select the Multiplier checkbox on the Bundle.
  • B. Select the Quantity Editable checkbox on the Product Option.
  • C. Select Component as the Type field on the Product Option.
  • D. Select the Bundled checkbox on the Product Option.

Answer: C

Explanation:
Requirement Overview:Universal Containers needs the quantity of product options in a bundle to automatically scale based on the quantity of the parent bundle product.
Salesforce CPQ Mechanism:
* The Type field on the Product Option allows for specific configuration behaviors.
* When the Type is set to Component, Salesforce CPQ automatically multiplies the option's quantity by the bundle product's quantity. This ensures that the dependent options align with the parent bundle quantity.
Implementation Steps:
* Navigate to the Product Option record associated with the bundle.
* Set the Type field to Component.
* Ensure that other configuration settings, such as quantity constraints, align with the desired outcome.
* Test the functionality by adding the bundle to a quote and adjusting the quantity. The option quantities should scale proportionally.
Relevant Salesforce CPQ Documentation:This behavior is a standard feature in Salesforce CPQ and is documented under Product Bundles and Options Configuration.


NEW QUESTION # 92
Universal Containers (UC) wants to organize quoted products representing different project milestones with Quote Line Groups in the Quote Line Editor. When the customer accepts the Quote, UC wants the sales operations team to generate a separate order per Quote Line Group.

  • A. Create a Validation Rule that prevents an order Product from being created on an Order representing the wrong milestone.
  • B. Create a procedure where Sales Reps enter notes on each Quote Line to indicate which products belong on the same Order.
  • C. Leverage Salesforce automation to select the Order by Quote Line Group filed on the Quote.
  • D. Leverage Salesforce automation to set the Ordered By filed on the Quote to a picklist value that represents a custom Quote Line field.

Answer: C

Explanation:
Requirement:
* Organize quoted products by project milestones and generate a separate Order for each Quote Line Group.
Solution:
* Use Salesforce automation to set the Order by Quote Line Group field on the Quote. This ensures the system generates separate Orders based on the grouping in the Quote Line Editor.
Why Other Options Are Incorrect:
* B: Relying on notes is manual and error-prone, lacking automation for generating separate Orders.
* C: Validation Rules prevent specific actions but do not help organize Orders by Quote Line Group.
* D: Custom picklist fields are unnecessary when Order by Quote Line Group exists as a standard feature.
Salesforce CPQ Reference:
* The Order by Quote Line Group feature is outlined in Order Management Configuration .


NEW QUESTION # 93
A sales rep at Universal Containers is trying to determine why a new Contract was unable to be created from a recently contracted Order. The sales rep has confirmed that the Order is for a new customer. This is the sales reps first attempt to contract the Order.
What are three troubleshooting steps an admin should take to identify the issue7 Choose 3 answers

  • A. Verify that the related Opportunity is in Closed/Won status.
  • B. Check recent Apex Jobs to identify any errors in the contracting process.
  • C. Ensure there is at least one subscription-based Order Product on the Order.
  • D. Ensure the Order Start Date is later than the Opportunity Close Date.
  • E. Confirm that each of the Order Products have been activated.

Answer: B,C,E

Explanation:
Issue Context:
* A Contract could not be created from an Order for a new customer.
Troubleshooting Steps:
* A. Confirm Order Product Activation:
* Contracts can only be generated for activated Order Products.
* C. Check Apex Jobs:
* Errors in the contracting process are logged in Apex Jobs. Review these logs for potential issues.
* E. Ensure Subscription-Based Order Product:
* Contracts require at least one subscription-based Product on the Order.
Validation:
* Verify that all conditions are met and retest the Contract creation process.


NEW QUESTION # 94
The Require Approved Quote package-level setting prevents CPQ from generating records for which object?

  • A. Order
  • B. Quote Document
  • C. Contracted Price
  • D. Contract

Answer: A

Explanation:
Requirement Overview:
* The Require Approved Quote setting prevents certain records from being created without an approved Quote.
Solution Details:
* When this setting is enabled, Salesforce CPQ blocks the creation of Order records unless the associated Quote has been approved.
Validation:
* Test by attempting to create an Order from an unapproved Quote and confirming that the system blocks the action.


NEW QUESTION # 95
Universal Containers wants its premier service, Shipping Plus, to appear at the top of Product Selection when users add Products to the Quote.
How can the Admin Configure the Shipping Plus Product record to meet this requirement?

  • A. Set the Product's Product Code as the only null Product Code of any Product.
  • B. Set the Sort Order as the lowest numerical value of any Product's Sort Order.
  • C. Set the Product's Sort Order as the only null Sort Order of any Product.
  • D. Set the Product Code as the first alphabetically of any Product's Product Code.

Answer: B

Explanation:
Requirement Overview:
* Universal Containers wants the Shipping Plus product to appear at the top of the Product Selection list.
Key Configuration:
* The Sort Order field determines the sequence of Products in Product Selection.
* Products with lower numerical Sort Order values appear at the top.
Steps to Configure:
* Navigate to the Product Record for Shipping Plus.
* Set the Sort Order field to the lowest available value (e.g., 1).
* Save and test the configuration in the Product Selection screen.
Validation:
* Ensure that Shipping Plus appears at the top of the Product Selection list.


NEW QUESTION # 96
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