Salesforce Health-Cloud-Accredited-Professional Ausbildungsressourcen - Health-Cloud-Accredited-Professional Zertifizierungsprüfung

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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Section Objectives
Security, Compliance, and Privacy - Data access controls, sharing models, and consent management
- HIPAA-related considerations in Salesforce Health Cloud
Integration and Interoperability - Integration with EHR systems and external healthcare systems
- Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts)
Care Coordination and Care Plans - Care team collaboration and task management
- Care plan creation and lifecycle management
Health Cloud Fundamentals - Core Health Cloud features and capabilities
- Healthcare industry concepts and use cases for Health Cloud
Reporting and Analytics - Tracking outcomes and operational insights
- Healthcare reporting and dashboards
Data Model and Patient / Member Management - Patient / member data organization and relationships
- Person accounts, contacts, and care team structures

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Salesforce Health Cloud Accredited Professional Health-Cloud-Accredited-Professional Prüfungsfragen mit Lösungen (Q119-Q124):

119. Frage
Which step is recommended to be completed before migrating from Service Cloud to HC?

  • A. Uninstall any Sales Cloud related packages.
  • B. Migrate patient data to person accounts.
  • C. Log a Salesforce support case.
  • D. Migrate all existing leads to candidate leads.

Antwort: B


120. Frage
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for thisstandardized survey.
Which solution should a consultant recommend?

  • A. Discovery Framework
  • B. Health Cloud Forms
  • C. Salesforce Feedback Management
  • D. Salesforce Surveys

Antwort: A

Begründung:
Step-by-Step Explanation:
* Discovery Framework for PROMs Surveys:The Discovery Framework in Health Cloud supports question banks, standardized survey templates, and version control.
* Exact Extract:
"Use the Discovery Framework to create assessments with question banks, reusable questions, and versioning to manage standardized surveys such as PROMs." Reference:Administer Health Cloud - Discovery Framework Why Not Other Options?
Salesforce Surveys/Salesforce Feedback Management:Support surveys, but do not natively support question banks or version control for standardized, healthcare-specific forms.
Health Cloud Forms:Used for simple data capture, not for full-featured assessments with question banks and versioning.
Conclusion:TheDiscovery Frameworkis the recommended solution for managing PROMs with question banks and version control.


121. Frage
Which two use cases can be enabled using the Remote Patient Monitoring feature in Health Cloud? (Choose two.)

  • A. Bring in all the device generated data for the entire patient population to create a device data lake within Health ClouD.
  • B. Monitor the location of the patient using the GPS on their mobile device.
  • C. Use a meaningful subset of the data generated by connected devices to drive patient engagement and intervention.
  • D. Connect the patient's social media accounts to the patient profile and use information contained in social media feeds to monitor the patient's health.
  • E. Use the data generated by connected devices used by patient to monitor the patient's health.

Antwort: C,E

Begründung:
According to the Salesforce documentation2, Remote Patient Monitoring is a feature in Health Cloud that enables healthcare organizations to use the data generated by connected devices used by patients to monitor their health and provide personalized care. Remote Patient Monitoring allows healthcare organizations to:
Use a meaningful subset of the data generated by connected devices to drive patient engagement and intervention. Remote Patient Monitoring helps healthcare organizations filter and prioritize the device data based on predefined rules and thresholds, and trigger actions such as alerts, tasks, or messages when certain conditions are met2.
Use the data generated by connected devices used by patients to monitor their health. Remote Patient Monitoring helps healthcare organizations collect and store the device data in Health Cloud, and display it in various views such as charts, dashboards, or reports. This helps healthcare professionals gain insights into the patients' health status, trends, and outcomes2.


122. Frage
What are three requirements for implementing patients or members in Health Cloud?
Choose 3 answers

  • A. Ensure 1-to-1 Account to Contact relationship.
  • B. Ensure the Account is the Parent to Household Accounts.
  • C. Ensure the Person Account object is used.
  • D. Ensure the Parent Account field is blank.
  • E. Ensure the Parent Contact object is blank.

Antwort: A,B,C

Begründung:
Implementing patients or members in Health Cloud requires careful configuration to accurately represent individual relationships and household structures.
1. Ensure the Account is the Parent to Household Accounts (Answer C):
* Purpose: In Health Cloud, modeling household relationships is essential for understanding the familial and support networks of patients. By setting the Account as the parent to Household Accounts, you can effectively represent and manage these relationships.
* Implementation Steps:
* Create a Household Account to represent the family or support group.
* Associate individual Person Accounts (patients) as members of this Household Account.
* Use the Account Hierarchy to visualize and manage these relationships.
Reference: Setting up household structures is a recommended practice in Health Cloud to manage patient relationships.
Salesforce
2. Ensure the Person Account Object is Used (Answer D):
Purpose: Person Accounts in Salesforce combine the attributes of accounts and contacts into a single record, suitable for representing individual patients or members. This structure simplifies data management and aligns with Health Cloud's patient-centric model.
Implementation Steps:
Ensure that Person Accounts are enabled in your Salesforce org.
Configure page layouts and record types to support Person Accounts.
Migrate existing individual records to Person Accounts if necessary.
Reference: Utilizing Person Accounts is essential for representing patients in Health Cloud.
Confianza Salesforce Partner
3. Ensure 1-to-1 Account to Contact Relationship (Answer E):
Purpose: Maintaining a one-to-one relationship between accounts and contacts ensures data integrity and simplifies the management of individual patient records. This setup is particularly important when Person Accounts are not used, as it emulates the combined record structure.
Implementation Steps:
For each Contact, create a corresponding Account to maintain a 1:1 relationship.
Implement automation (e.g., using Salesforce Flow) to enforce this relationship during record creation.
Regularly audit records to ensure compliance with the 1:1 relationship model.
Reference: Maintaining a 1:1 Account to Contact relationship is a best practice in Health


123. Frage
Which three of the following Health Cloud objects are part of the standard Care Management data Model? (Choose three)

  • A. CareSpeciality
  • B. CarePlan Template Task
  • C. CareProgramGoal
  • D. CarePlanGoal
  • E. TimelineViewConfiguration

Antwort: B,D,E


124. Frage
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