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CIPS L4M5 Exam Syllabus Topics:
| Section |
Weight |
Objectives |
| Topic 1: Know how to prepare for negotiations with external organisations |
35% |
- Planning and resources
- 1. Team roles and preparation plans
- 2. Information gathering and market intelligence
- Economic and market factors
- 1. Market structure and competition
- 2. Inflation, exchange rates and risk factors
- 3. Supply and demand conditions
- Cost and price analysis
- 1. Types of costs and pricing structures
- 2. Cost modelling and price analysis techniques
- Negotiation criteria and objectives
- 1. Prioritising issues and trade-offs
- 2. Defining measurable outcomes
|
| Topic 2: Understand key approaches in the negotiation of commercial agreements with external organisations |
35% |
- Power dynamics in negotiation
- 1. Relationship types and their effect on negotiation
- 2. Sources of power and influence
- 3. Impact of power balance on outcomes
- Application of commercial negotiations in procurement and supply
- 1. Definitions and purpose of commercial negotiation
- 2. Position within the CIPS procurement cycle
- 3. Sources and management of conflict
- 4. Team and stakeholder management in negotiation
- Types of negotiation approaches
- 1. Pragmatic and principled negotiation styles
- 2. Distributive / competitive (win-lose)
- 3. BATNA, target setting and reservation price
- 4. Collaborative / integrative (win-win)
|
| Topic 3: Understand how commercial negotiations should be undertaken |
30% |
- Stages of negotiation
- 1. Opening, exploring, bargaining, closing and implementing
- Review and improvement
- 1. Documenting agreements and lessons learned
- 2. Evaluating results and performance
- Communication skills
- 1. Active listening and questioning
- 2. Non-verbal communication and emotional intelligence
- Tactics and influencing methods
- 1. Persuasion and influencing techniques
- 2. Cultural and ethical considerations
- 3. Managing concessions and deadlocks
|
>> L4M5최신 업데이트 시험덤프문제 <<
L4M5시험패스 가능한 공부하기 - L4M5퍼펙트 덤프공부문제
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최신 CIPS Level 4 Diploma in Procurement and Supply L4M5 무료샘플문제 (Q204-Q209):
질문 # 204
Citywide Developments Ltd (CDL) is a construction programme management company that delivers the design and build of high-value property development schemes. CDL uses third-party consultant design services, using named consultants in the contract. CDL has recently observed increases in the consultancy day rate for these consultants. Which of the following tradeable concessions could CDL offer when negotiating with the suppliers of design services, in order to achieve lower rates of pay, but without lowering the quality of service?
- A. Offer a shorter consultant working day
- B. Remove the requirement for the named personnel
- C. Accept unqualified trainee consultants
- D. Reduce the volume-based rate discounts
정답:B
질문 # 205
One difference between perfect competition and monopolistic competition is that...?
- A. In perfect competition, firms produce slightly differentiated products
- B. A perfectly competitive industry has fewer firms.
- C. Firms in monopolistic competition face a downward-sloping demand curve
- D. Monopolistic competition has no barriers to entry
정답:C
설명:
Explanation
Monopolistic competition exists in market where there are many competing producers but they will try to use product differentiation. Although their products may be very similar, their ability to differentiate means that they can act as monopolies in short run, irrespective of the actions of their competitors.
In perfect competition, there are no barriers to entry to the market or exit from the market. In monopolistic competition, there tend to be fewer barriers to entry or exit in these markets than in oligopolistic markets, but it doesn't mean that there are absolutely no barriers to entry in monopolistic competition.
In perfect competition, the demand curve is perfectly elastic, which means that it will be horizontal.
Otherwise, in monopolistic competition market, the demand curve will have normal downward slope.
LO 2, AC 2.2
질문 # 206
Which of the following are signs indicating that TOP is using coercive power in commercial negotiation?
Select TWO that apply.
- A. Withdrawal of benefits
- B. Use of guilt
- C. Technical expertise
- D. Demonstrating fairness and respect
- E. Positive references
정답:A,B
설명:
:
Coercive power comes from the belief that a person can punish other for non-compliance, and can be considered as the flip side of reward power. Coercive power rests in the individual's ability to change other people's behaviour through threat, intimidation, use of guilt, ability to embarrass or shame, or withdrawal of benefits,...
질문 # 207
Colin Smith is preparing for a negotiation with a supplier that provides a chemical for grass fertiliser. Colin has been given an action to secure a commercial deal that achieves his organisation's objective of 'ethical and sustainable procurement.' As part of his negotiation plan, Colin is using the 'must, intend, like (MIL)' framework to prepare for the negotiation. Colin would categorise his organisation's objective within the negotiation plan as:
- A. Like to have
- B. Likely to have
- C. Intend to have
- D. Must have
정답:D
설명:
Reference: CIPS L4M5 Study Guide, Section 3.1 - Planning and Preparation for Negotiation
질문 # 208
Which of the following is active listening?
- A. Encouraging the other party to do all the talking
- B. Ignoring what the other party has to say
- C. Agreeing with what the other party has to say
- D. Summarising what has been said
정답:D
설명:
Summarising what has been said is a key component of active listening, as it demonstrates understanding and engagement in the conversation. Active listening involves confirming and clarifying information, which helps build rapport and ensures accurate communication, as outlined in CIPS's guidelines for effective negotiation communication.
질문 # 209
......
CIPS L4M5인증시험패스에는 많은 방법이 있습니다. 먼저 많은 시간을 투자하고 신경을 써서 전문적으로 과련 지식을 터득한다거나; 아니면 적은 시간투자와 적은 돈을 들여 DumpTOP의 인증시험덤프를 구매하는 방법 등이 있습니다.
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