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PECB Certified ISO/IEC 27035 Lead Incident Manager 認定 ISO-IEC-27035-Lead-Incident-Manager 試験問題 (Q10-Q15):

質問 # 10
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit, a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a "count down" process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.
Based on the scenario above, answer the following question:
Do the actions taken by the IRT of NoSpace upon detecting the anomaly align with the objectives of a structured approach to incident management?

• A. Yes, escalating all incidents to crisis management regardless of severity and focusing solely on the crisis management process aligns with the objectives
• B. No, the actions taken by the IRT do not align with structured incident management objectives because they failed to utilize external resources immediately
• C. No, escalating a minor anomaly directly to crisis management without further assessment deviates from the objectives of a structured incident management approach, which typically reserves crisis management for more severe, crisis-level situations

正解：C

解説：
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27035-1:2016, a structured approach to incident management involves a phased and deliberate process: detect and report, assess and decide, respond, and learn lessons. Each phase has specific objectives, especially the "Assess and Decide" phase, which is critical in determining whether an event is a real security incident and what level of response it necessitates.
The decision by NoSpace's IRT to escalate a minor anomaly directly to crisis management without performing a structured assessment contradicts this methodology. Crisis management is typically reserved for severe incidents that have already been assessed and confirmed to be of high impact.
Escalating prematurely not only bypasses the formal classification and analysis phase but also risks wasting resources and causing unnecessary alarm. ISO/IEC 27035-1, Clause 6.2.3, specifically outlines that incidents must first be categorized and assessed to determine their significance before involving higher-level response mechanisms such as crisis management.
Reference Extracts:
ISO/IEC 27035-1:2016, Clause 6.2.2: "Assess and decide involves analyzing reported events to determine whether they are to be classified as incidents, and how they should be handled." ISO/IEC 27035-2:2016, Clause 6.4: "Crisis management should be triggered only in cases of major incidents where organizational impact is high." Therefore, the correct answer is A: No, escalating a minor anomaly directly to crisis management without further assessment deviates from the objectives of a structured incident management approach.
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質問 # 11
Scenario 1: RoLawyers is a prominent legal firm based in Guadalajara, Mexico. It specializes in a wide range of legal services tailored to meet the diverse needs of its clients. Committed to excellence and integrity, RoLawyers has a reputation for providing legal representation and consultancy to individuals, businesses, and organizations across various sectors.
Recognizing the critical importance of information security in today's digital landscape, RoLawyers has embarked on a journey to enhance its information security measures. This company is implementing an information security incident management system aligned with ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. This initiative aims to strengthen RoLawyers' protections against possible cyber threats by implementing a structured incident response process to provide guidance on establishing and maintaining a competent incident response team.
After transitioning its database from physical to online infrastructure to facilitate seamless information sharing among its branches, RoLawyers encountered a significant security incident. A malicious attack targeted the online database, overloading it with traffic and causing a system crash, making it impossible for employees to access it for several hours.
In response to this critical incident, RoLawyers quickly implemented new measures to mitigate the risk of future occurrences. These measures included the deployment of a robust intrusion detection system (IDS) designed to proactively identify and alert the IT security team of potential intrusions or suspicious activities across the network infrastructure. This approach empowers RoLawyers to respond quickly to security threats, minimizing the impact on their operations and ensuring the continuity of its legal services.
By being proactive about information security and incident management, RoLawyers shows its dedication to protecting sensitive data, keeping client information confidential, and earning the trust of its stakeholders.
Using the latest practices and technologies, RoLawyers stays ahead in legal innovation and is ready to handle cybersecurity threats with resilience and careful attention.
Based on the scenario above, answer the following question:
Considering its industry and services, is the guidance provided in ISO/IEC 27035-1 applicable for RoLawyers?

• A. No, it is specific to organizations providing incident management services
• B. No, it is specific to organizations in the information security industry
• C. Yes, it applies to all organizations, regardless of their size, type, or nature

正解：C

解説：
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035-1:2016 is titled "Information security incident management - Part 1: Principles of incident management". This standard provides a comprehensive framework for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving incident management within an organization.
The scope of ISO/IEC 27035-1 is explicitly broad and designed to be applicable to all organizations, regardless of their size, type, or nature, as stated in the standard's introduction and scope sections. The principles laid out in the document are intended to be flexible and scalable so that organizations from any sector can adopt and implement incident management processes suitable to their specific context.
The document clearly emphasizes that information security incidents can impact any organization that processes, stores, or transmits information digitally - including law firms like RoLawyers. The guidance addresses the creation of an incident response capability to detect, respond, and recover from information security incidents effectively.
Furthermore, the standard stresses that incident management is a vital part of maintaining information security resilience, minimizing damage, and protecting the confidentiality, integrity, and availability of information assets, which is crucial for organizations handling sensitive data, such as legal firms.
Hence, ISO/IEC 27035-1 is not limited to IT or information security service providers alone; instead, it supports any organization's need to manage information security incidents systematically. RoLawyers, given its reliance on digital data and the critical nature of its information, can and should apply the standard's principles to safeguard its assets and clients.
Reference Extracts from ISO/IEC 27035-1:2016:
* Scope (Section 1): "The principles provided in this document are intended to be applicable to all organizations, irrespective of type, size or nature."
* Introduction (Section 0.1): "Effective incident management helps organizations to reduce the consequences of incidents and limit the damage caused to information and information systems."
* General (Section 4): "This document provides guidance for establishing, implementing, operating, monitoring, reviewing, maintaining and improving incident management processes within an organization." Thus, based on ISO/IEC 27035-1, the guidance is fully applicable to RoLawyers, aligning with their objective to improve information security and incident management practices.

質問 # 12
How should vulnerabilities lacking corresponding threats be handled?

• A. They may not require controls but should be analyzed and monitored for changes
• B. They should be disregarded as they pose no risk
• C. They still require controls and should be promptly addressed

正解：A

解説：
Comprehensive and Detailed Explanation From Exact Extract:
According to ISO/IEC 27005:2018 (which supports ISO/IEC 27035 in risk management and threat assessment processes), vulnerabilities that are not currently associated with known threats do not necessarily need immediate remediation or technical control measures. However, they cannot be ignored entirely either.
Such vulnerabilities may not pose an active risk at the present time, but that can change quickly if a new threat emerges that can exploit them. Therefore, these vulnerabilities should be documented, assessed in context, and monitored over time. This process ensures that if the threat landscape evolves, the organization can respond proactively.
The standard emphasizes a risk-based approach, which includes:
* Analyzing vulnerabilities in relation to assets and threat likelihood
* Monitoring the environment for changes that may introduce new threats
* Avoiding unnecessary or unjustified resource expenditure on low-risk issues Option A is incorrect because it suggests addressing all vulnerabilities without considering risk context.
Option B is risky and contradicts ISO best practices, which emphasize continuous risk monitoring.
Reference Extracts:
* ISO/IEC 27005:2018, Clause 8.2.2: "Vulnerabilities without known threats may not require treatment immediately but should be monitored regularly."
* ISO/IEC 27001:2022, Annex A, Control A.8.8 - "Management of technical vulnerabilities should be risk- based and responsive to changes." Therefore, the correct answer is C: They may not require controls but should be analyzed and monitored for changes.
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質問 # 13
Scenario 4: ORingo is a company based in Krakow, Poland, specializing in developing and distributing electronic products for health monitoring and heart rate measurement applications. With a strong emphasis on innovation and technological advancement, ORingo has established itself as a trusted provider of high-quality, reliable devices that enhance the well being and healthcare capabilities of individuals and healthcare professionals alike.
As part of its commitment to maintaining the highest standards of information security, ORingo has established an information security incident management process This process aims to ensure that any potential threats are swiftly identified, assessed, and addressed to protect systems and information. However, despite these measures, an incident response team member at ORingo recently detected a suspicious state in their systems operational data, leading to the decision to shut down the company-wide system until the anomaly could be thoroughly investigated Upon detecting the threat, the company promptly established an incident response team to respond to the incident effectively. The team's responsibilities encompassed identifying root causes, uncovering hidden vulnerabilities, and implementing timely resolutions to mitigate the impact of the incident on ORingo's operations and customer trust.
In response to the threat detected across its cloud environments. ORingo employed a sophisticated security tool that broadened the scope of incident detection and mitigation This tool covers network traffic, doud environments, and potential attack vectors beyond traditional endpoints, enabling ORingo to proactively defend against evolving cybersecurity threats During a routine check, the IT manager at ORingo discovered that multiple employees lacked awareness of proper procedures following the detection of a phishing email. In response, immediate training sessions on information security policies and incident response were scheduled for all employees, emphasizing the importance of vigilance and adherence to established protocols in safeguarding ORingo's sensitive data and assets.
As part of the training initiative. ORingo conducted a simulated phishing attack exercise to assess employee response and knowledge. However, an employee inadvertently informed an external partner about the 'attack'' during the exercise, highlighting the importance of ongoing education and reinforcement of security awareness principles within the organization.
Through its proactive approach to incident management and commitment to fostering a culture of security awareness and readiness. ORingo reaffirms its dedication to safeguarding the integrity and confidentiality of its electronic products and ensuring the trust and confidence of its customers and stakeholders worldwide.
Based on scenario 4, are the responsibilities of the incident response team (IRT) established according to the ISO/IEC 27035-2 guidelines?

• A. No, the responsibilities of IRT do not include resolving incidents
• B. No, the responsibilities of IRT also include assessing events and declaring incidents
• C. Yes, IRT's responsibilities include identifying root causes, discovering hidden vulnerabilities, and resolving incidents quickly to minimize their impact

正解：B

解説：
Comprehensive and Detailed Explanation:
ISO/IEC 27035-2:2016 outlines comprehensive responsibilities for an incident response team, which include not just response and mitigation but also:
Assessing and classifying reported events
Determining if they qualify as incidents
Coordinating containment, eradication, and recovery actions
Conducting root cause analysis and lessons learned
While the scenario highlights the team's strengths in root cause analysis and resolution, it omits one key responsibility: the proper assessment and classification of the anomaly before response. This makes option C the most accurate.
Reference:
ISO/IEC 27035-2:2016, Clause 5.2.2 - "The IRT should assess events, determine whether they are incidents, and take appropriate actions." Therefore, the correct answer is C.
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質問 # 14
Scenario 2: NoSpace, a forward-thinking e-commerce store based in London, is renowned for its diverse products and advanced technology. To enhance its information security, NoSpace implemented an ISMS according to ISO/IEC 27001 to better protect customer data and ensure business continuity. Additionally, the company adopted ISO/IEC 27035-1 and ISO/IEC 27035-2 guidelines. Mark, the incident manager at NoSpace, strategically led the entire implementation. He played a crucial role in aligning the company's ISMS with the requirements specified in ISO/IEC 27001, using ISO/IEC 27035-1 guidelines as the foundation.
During a routine internal audit a minor anomaly was detected in the data traffic that could potentially indicate a security threat. Mark was immediately notified to assess the situation. Then, Mark and his team immediately escalated the incident to crisis management to handle the potential threat without further assessment. The decision was made to ensure a swift response.
After resolving the situation, Mark decided to update the incident management process. During the initial phase of incident management, Mark recognized the necessity of updating NoSpace's information security policies. This included revising policies related to risk management at the organizational level as well as for specific systems, services, or networks. The second phase of the updated incident management process included the assessment of the information associated with occurrences of information security events and the importance of classifying events and vulnerabilities as information security incidents. During this phase, he also introduced a 'count down' process to expedite the evaluation and classification of occurrences, determining whether they should be recognized as information security incidents.
Mark developed a new incident management policy to enhance the organization's resilience and adaptability in handling information security incidents. Starting with a strategic review session with key stakeholders, the team prioritized critical focus areas over less impactful threats, choosing not to include all potential threats in the policy document. This decision was made to keep the policy streamlined and actionable, focusing on the most significant risks identified through a risk assessment. The policy was shaped by integrating feedback from various department heads to ensure it was realistic and enforceable. Training and awareness initiatives were tailored to focus only on critical response roles, optimizing resource allocation and focusing on essential capabilities.
Based on scenario 2, NoSpace used the ISO/IEC 27035-1 guidelines to meet the ISMS requirements specified in ISO/IEC 27001. Is this acceptable?

• A. No, guidelines provided in ISO/IEC 27035-1 do not apply to ISMS requirements specified in ISO/IEC
  27001
• B. Yes, another objective associated with ISO/IEC 27035-1 is to provide guidance on meeting the ISMS requirements specified in ISO/IEC 27001
• C. No, ISO/IEC 27035-1 is designed for incident management and response and does not address the broader scope of ISMS requirements specified in ISO/IEC 27001

正解：B

解説：
-
Comprehensive and Detailed Explanation From Exact Extract:
Yes, the use of ISO/IEC 27035-1 to support compliance with ISO/IEC 27001 ISMS requirements is fully acceptable and encouraged. ISO/IEC 27035-1:2016 is explicitly designed to support organizations in establishing and maintaining effective information security incident management processes. These processes are a crucial component of a well-functioning Information Security Management System (ISMS), which is governed by ISO/IEC 27001.
Clause 6.1.3 and Clause A.16.1 of ISO/IEC 27001:2022 (formerly 2013) require that organizations establish and respond to information security incidents, including detection, response, and learning from such events.
ISO/IEC 27035-1 directly supports these controls by providing specific guidance on how to identify, manage, and learn from information security incidents in a structured and repeatable way.
Moreover, ISO/IEC 27035-1 is referenced by ISO/IEC 27001 Annex A (specifically A.5.24 to A.5.27 and A.
5.31 in the 2022 version), supporting requirements related to incident management, monitoring, and improvement. The ISO 27035 series acts as a detailed implementation guide for these controls, helping organizations meet both the management and operational requirements of the ISMS.
Therefore, Mark's decision to use ISO/IEC 27035-1 guidelines to align and enhance the incident management aspects of the ISMS is both appropriate and aligned with international best practices.
Reference Extracts:
* ISO/IEC 27035-1:2016, Clause 0.2: "This document also supports the information security requirements defined in ISO/IEC 27001 and provides detailed guidance on incident management activities relevant to an ISMS."
* ISO/IEC 27001:2022, Annex A (A.5.24-A.5.27): "Information security incident management should be based on established processes for detection, response, and learning."
* ISO/IEC 27001:2022, Clause 6.1.3: "Information security risks must be identified and treated as part of the ISMS." Therefore, the correct answer is A: Yes, another objective associated with ISO/IEC 27035-1 is to provide guidance on meeting the ISMS requirements specified in ISO/IEC 27001.

質問 # 15
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